Find us elsewhere
Join Now Member Login

Approaching Store Owners

 
New Topic
Post Reply
Follow Topic
« Prev Page of 2
  • Author
  • Message
 
EmpowermentHR

posts: 28

Aug 14, 2008 4:39 PM ET    Quote  Report Abuse
Points: 0   Vote
Shannon,
 
Every response you see will be a arguing different sides of the question based on THEIR industry and experience.  Its going to be hard for us to pretend we understand both your industry and your product if we have not walked in your shoes.  I do feel you are getting some great advice on both ends of the spectrum but you should seek the advice from other peers in your industry that have done what you are trying to do.  Maybe in another non competing geographical location or such.
 
I think you should do both and keep your data.  Records the number of phone calls vs set appointments.  Record which appointments no show vs actually meet.  Note which appointments turn into 2nd and 3rd appts and which onces turn into business.  Then do the same for pop ins.  Soon enough after doing this you will have enough data unique to your industry and geographic area to determine which is the best use of your time.  After all, in my world a phone call and appt works best but that not to say its the ONLY way to earn business.  I have a buddy who has that same type of company as me and he is 100% cold call walk in.  Much of it has to do with what works for you and your personality as well.  Lots to consider when answering this question.
envymike

posts: 31

Sep 20, 2008 2:17 PM ET    Quote  Report Abuse
Points: 0   Vote
You must really want to figure out if you really want to wholesale or retail, most the time retailers cut costs so low that wholesalers retailing  items can`t compete with the company. Likewise you must put a suggest retail price and watch that wholesalers/retailers don`t ruin your brand by cheapening it out. You have the advantage because its your brand and your site will rank higher then others.

Since your jewelry is handmade try etsy because the traffic there are looking exactly for that you just have to list yourself well.

.
envymike9/20/2008 2:26 PM
Eric

posts: 426

Sep 21, 2008 12:31 PM ET    Quote  Report Abuse
Points: 0   Vote
I`m trying to determine the best approach with our product, but this is an industrial product that appeals to contractors.

I like the "pre-visit" idea, combined with the introduction letter. Hand delivering the intro letter isn`t cheap, but it shows respect for their time and gets you recognized without pressuring them to act.

With them aware that you have voluntarily expended your time and money to visit them and shown the patience to operate under their schedule shows that you are making an honest effort and that you aren`t needy or desparate. (Almost a sure deal killer)
 
At this point, there should be some sense of obligation on their part to learn what you have to offer.

My problem is somewhat unique, I`ve learned that most electrical "distributors" work in small groups in large metropolitan areas.They are really distributors/retailers that reach the general public and serve local contractors. I have a feeling that they would like to reach the manufacturer in as direct a way as possible to maximize returns, but am I going to have to drive all over the country to reach hundreds of small distributors?! It`s beginning to look that way.




.





-------------------------

~Eric
JE Design Group, LLC
If all you do is what you`ve done, then all you`ll get is what you`ve got.
www.jedesigngroup.com
DipLady

posts: 344

Sep 22, 2008 2:26 PM ET    Quote  Report Abuse
Points: 0   Vote
For me, just walking in off the street has been the best. We have a line of gourmet dip mixes, dressings, cheesecakes, cheeseballs, bar-b-q`s, picklers, soups, etc. My main market is gift/novelty and gourmet stores. I also have found that some deli`s, beauty salons, spas, ceramic stores, etc, do well selling our product. Don`t limit yourself to just jewelry stores, if you haven`t thought of all the places that your jewelry will sell. Sit down and make a list. I had never thought of a beauty salon, but, they are frequented by lots of people, every day, lots of women and our mixes do fantastic. I oftentimes see little cases of jewelry. This might be a good outlet for you. Women come in, get their hair done, are going to something special, see your jewelry and maybe need something new to wear. How much better could it get. I have found that cold-calling is fantastic. I have tried both routes, sending info and samples and emailing and snail-mailing and calling and just walking in gets their attention.
 
I try to keep info and sample packs with me at all times, so if I am in a new area and see a store that I think would be a great fit, I just walk thru the door and ask if the owner or buyer or person responsble for buying is available. If they are not, I leave the info, if they are there, I am very seldom turned away and most of the time, I pick up a new location. If they are not interested, they will tell you, if they are in and have time to talk, they will invite you in. If they can`t talk, they will make arrangements to set something up. Usually, they have time to talk. I have walked in and have had someone spend well over an hour chatting with me on my business and our products. One of the best was when the store owner thanked me and commented on how pleasant it was that I took the time to stop by and show her what I had so that she could see and decide if she was interested. She said she has purchased from other companies that she has never met the owner or a rep and has ordered from them for years (like 15 years). She asked if I do this with all my customers and keep in touch and it resulted in her ending a 20 year relationship with a large supplier and going with my company.
 
I think that it helps to walk in with something that they can actually see and feel rather than getting a call or a letter. They may immediately have a need for it, or have just the "perfect" spot for it in their store. I have received orders on the spot from just walking thru the front door.
 
I think your situation is very similar to mine. I think in your case, with jewelry that you are making, that you should take a few of your favorite pieces and walk thru the door and ask if they would be interested. They will let you know if they are and will let you know if now is a good time, or if you should return and how they would like to handle the meeting. This way, you know right away if there is interest or not and you don`t waste their time, or yours and much money in sending and re-sending info.
 
The worst that is going to happen is that they will say no, or won`t be interested. You are no further behind than before you asked, just chalk it up to experience and get on to the next place!
 
Hope this helps.
katt33

posts: 484

Sep 22, 2008 5:15 PM ET    Quote  Report Abuse
Points: 0   Vote
I figure I should treat the stores with the same respect I would treat media editors.  First I send them a letter with a business card, indicating what days I would like to set up an appointment, and then follow up with a call.  This also gives me some control over the scheluele as I also work and have an elderly mother to care for.  The main thing is trying the approaches and see which one you particularly have greater success with.
gotbags2

posts: 1

Dec 28, 2008 2:16 AM ET    Quote  Report Abuse
Points: 0   Vote
I am a boutique owner and  if there is one thing I can`t stand it is inconsiderate sales people.  These are my rules if you would like me to buy your jewelry to sell in my boutique.
 
1-Know my boutique.  Come look inside.  Get a feel for my store.  Know what kind of jewelry and items I sell.  Does your jewelry have the same look and feel as the jewelry I am already selling?   If not, then you may want to find a different store.  If I am selling trendy jewelry that is sterling silver please don`t try to sell me some tribal costume jewelry.  Know my store and if your goods will be a fit, before you even approach me.
 
2-Buy something from me.  Show good faith and let me know that you believe in my store and my business by contributing to it.  Don`t expect me to buy from you if you aren`t interested in buying anything from me.
 
3-SET UP AN APPOINTMENT!!!  Can`t say it clear enough.  My time is valuable.  If I`m at the store I`m working.  If you just walk in off the street I won`t even talk with you.  I`m busy helping my customers who are actually interested in giving me their money by buying my product.  You are the last thing on my mind at that moment.  I think it`s rude that you would assume that I can drop everything and give you my undivided attention.  It also makes my customers feel uncomfortable.  Set up an appointment and I`ll be happy to meet with you,  If it`s something that I am even interested.  If you`ve done your homework on my boutique then you should be able to answer that question.  Please set up the appointment with me and not with my employees for me.
 
Hope this helps!
« Prev Page of 2
Post Reply
 
.
Advertisement

Keep the Community Clean!

  • StartupNation forums should be used as a platform to learn, educate others, share stories, tips & tricks and to provide constructive feedback.
  • Please do not use the Forums for advertising & blatant self-promotion.
  • Please be respectful to other members and refrain from personal attacks and vulgar language.
  • StartupNation reserves the right to delete any message, reply, and/or member who violates our terms of use.
Read full terms of use
Advertisement
Advertisement
Advertisement
Advertisement