Several years ago I worked for a company where part of my duties entailed internal technical support and troubleshooting for standalone and networked PCs. Often the person who needed help would thank me for doing whatever allowed him to pick up where he left off and would ask me, "How did you do that?" I explained in detail, to the best of my understanding, why the problem had occurred and what steps had been taken to rectify the situation. It was soon clear that 99% of my coworkers didn`t really want to know the details; they just wanted the problem fixed. (It was the "deer in the headlights" look that gave it all away.) Borrowing an answer I`d heard our outside computer consultant use, I started responding, "Magic."
Thanks for making me laugh, Nikole!
WicksWorks Candle Emporium
Featuring a wonderful selection of natural wax, aromatherapy and massage candles