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Introductions

Hello StartupNation, Dennis Hitzeman here – I’m excited to kick off the StartupNation franchise blog, and look forward to helping others interested in the fast-paced world of franchising. By way of introductions, I’m the president and CEO of Pride Restaurant Group, located in Scottsdale, Arizona. We currently own and operate 55 Burger King restaurants and [...]

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The Internet Continues to Evolve… To Your Benefit

If you were expecting a blog from Jeff & Rich, don’t be disappointed. As they continue to create more content, answer questions on the radio show, and take the many calls and emails they’ve received since the latest Costco Connection Magazine was published, I offered to provide some of my thoughts, or at least some [...]

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Is the customer always right?

This evening we received an email from an irate customer who had no reason to be. He was challenged when accessing one of our digital products, and closed the email off with "How much is YOUR time worth?" The insinuation was insulting, especially given the degree of customer service we had shown him prior to [...]

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Former Microsoft blogger Robert Scoble has got it goin’ on

Uber blogger Robert Scoble announced last month that he was leaving the "comfy?" corporate world of Microsoft to join a startup – mentioned us in his blog Scobleizer. Now here’s a great example of an extremely smart and talented business person who is striking out into the startup world and he’s looking for valuable resources. [...]

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Guy Kawasaki agrees with StartupNation

Guy Kawasaki was on StartupNation Radio recently and it was a good show. The Art of Creating a Community". As StartupNation’s chief community officer I figured I oughta check that one out. So I did. And I kept nodding my head as I read each of Guy’s 8 points. Guy, you rock.

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