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The StartupNation Blog Trends, tips and real-life anecdotes from industry experts

Archive for July, 2006

Is the customer always right?

This evening we received an email from an irate customer who had no reason to be. He was challenged when accessing one of our digital products, and closed the email off with "How much is YOUR time worth?" The insinuation was insulting, especially given the degree of customer service we had shown him prior to [...]

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Former Microsoft blogger Robert Scoble has got it goin’ on

Uber blogger Robert Scoble announced last month that he was leaving the "comfy?" corporate world of Microsoft to join a startup – mentioned us in his blog Scobleizer. Now here’s a great example of an extremely smart and talented business person who is striking out into the startup world and he’s looking for valuable resources. [...]

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Guy Kawasaki agrees with StartupNation

Guy Kawasaki was on StartupNation Radio recently and it was a good show. The Art of Creating a Community". As StartupNation’s chief community officer I figured I oughta check that one out. So I did. And I kept nodding my head as I read each of Guy’s 8 points. Guy, you rock.

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Don’t forget the small stuff

Whoa, remember me? Its been a long time since I blogged. No excuse for the unexplained absence… other than graduation from college (after nine years of in and out!), consulting on a friend’s new business, a wonderful new girl in my life, and excessive growth at Charisma Arts. We have a television show coming out [...]

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