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The StartupNation Blog Trends, tips and real-life anecdotes from industry experts

Archive for July, 2006

Is the customer always right?

This evening we received an email from an irate customer who had no reason to be. He was challenged when accessing one of our digital products, and closed the email off with "How much is YOUR time worth?" The insinuation was insulting, especially given the degree of customer service we had shown him prior to [...]

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Former Microsoft blogger Robert Scoble has got it goin’ on

Uber blogger Robert Scoble announced last month that he was leaving the "comfy?" corporate world of Microsoft to join a startup – mentioned us in his blog Scobleizer. Now here’s a great example of an extremely smart and talented business person who is striking out into the startup world and he’s looking for valuable resources. [...]

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Guy Kawasaki agrees with StartupNation

Guy Kawasaki was on StartupNation Radio recently and it was a good show. The Art of Creating a Community". As StartupNation’s chief community officer I figured I oughta check that one out. So I did. And I kept nodding my head as I read each of Guy’s 8 points. Guy, you rock.

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Don’t forget the small stuff

Whoa, remember me? Its been a long time since I blogged. No excuse for the unexplained absence… other than graduation from college (after nine years of in and out!), consulting on a friend’s new business, a wonderful new girl in my life, and excessive growth at Charisma Arts. We have a television show coming out [...]

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Start your own business to help fund your retirement

Planning for retirement is an important part of our lives. We all know the statistics: we’re living longer and have more income needs for retirement years that are extended beyond the previous generation. There are many resources and strategies for how best to accomplish our life goals. A recent Washington Post article shares some statistics [...]

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Small business loans grubstake entrepreneurs

Huh? I subscribe to a daily ‘Word of the Day’ email from Merriam-Webster and the other day the word was grubstake. grubstake GRUB-stayk verb : to provide with material assistance (as a loan) for launching an enterprise or for a person in difficult circumstances Apparently, the word gained footing during the California gold rush, and [...]

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Word of mouth marketing and advertising

Here’s how it works. When you especially identify a screaming need for someone, offer a solution as a good will gesture and then come through with flying colors, you’ll get talked about. A lot. Example? One of the StartupNation community members, nickname jonese, noticed that we were having a particularly troublesome time with spam in [...]

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Does your business plan include an exit strategy?

I was reading an article on WashingtonPost.com about how social search startups have sprung up to fill in the gaps that the larger search engines like Google and Yahoo! have left open. It’s an interesting read and made me think of how important it is for any business, whether you’re internet based or home based [...]

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War of Words: Coming down the pike?

We know, we know! We’ve been bad bloggers lately. Sorry for the long absence. Instead, we’ve been very active in the discussion boards here at StartupNation. Now, onto the subject at hand… ye olde War of Words continues! Calling all who are opinionated, argumentative, convicted, holier-than-thou, snobbish, and smarty-two-shoes… The question worthy of word war [...]

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Favorite Movie Entrepreneurs

While painting the family room over this holiday weekend Suzanne mentioned that Gone With the Wind was about to begin and suggested we watch. As it is one of my favorite movies and we are 34 days from our 1930′s themed wedding, I agreed. During the film, Rhett Butler (Clark Gable) asked Scarlett O’Hara (Vivien [...]

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Lineage2, Aion, Blade And Soul