Enhancing Our Customers Experience with Our Company
We are a brand new business with what we think is a very informative, easy to use and beautiful web site for our unique, fun and wonderful kitty product. During the design and content development stage we were confident we had covered everything about our product features and other important information for our customers. To our surprise we hadn`t. We follow up as quickly as possible on every customer suggestion and question to answer their questions and thank them for the suggestion. We also offer to send a sample of our product to the customer who has really enlightened our thinking. No one has turned us down, and they write back with appreciation. Even though they may not place an order now, we believe we have left a very positive impression of the company and product with them, and, that they will be back to visit again.
I have one for "Create Your Life Plan":
Be Calculatedly Courageous
After reviewing your life plan, be bold in making the right work-related decision for you and your family. If the right decision is that currently it is not the most opportune time for you to pursue an entrepreneurial venture, then take a brief timeout. Your research and planning can always continue, but if financially, physically, emotionally, or spiritually you are not 100% ready, it may be helpful to focus on your readiness gap before diving head first into a new venture.
However, if your readiness gap is minimal, be calculatedly courageous by taking your first baby steps to launching your new business. Only fear and unsound decisions can hold you back. Whether the right decision is to maintain your “day job” during the launch phase or to dedicate yourself full time, ensure that all aspects of your life are primed and ready to support your life’s passion.
Be careful what you are deducting. You CANNOT deduct the time for your services to a charity. You can only deduct expenses incurred while offering your services. For instance if you sent out flyers for them you could deduct the cost of the paper, envelopes, postage, etc., but not the time it took you to do it.
Know your audience!!!
If you don`t know who your customers are, you won`t know how to reach them (communicate your business to them), make sales and at the end of the day have the successful business you`ve always dreamed of.
It seems like there is a lot more media out there today than in 1950, because there is, but (bonus) it`s more targeted. There`s literally a magazine, website, blog, etc. for everyone in every industry. Build your base. It will allow you to expand eventually.