At $210 an hour, I`d expect more too.
I`d certainly agree that a lawyer is an extremely important member to have on your team of advisors. However, I`d grab some self-help legal books (anything from Nolo is high quality) before meeting with a lawyer.
I`ve generally found that spending $20 on a book and spending some time reading can help you to need need less face to face lawyer time. In other words, meeting with a lawyer is important, but do a little research ahead of time and you can shorten-up your meetings, and thus shrink your bill. (Same thing with taxes and your accountant).
I would agree, that`s not very good customer service. Piper Tax`s recommendation is a very good idea. The attorney might not be willing to answer you without a retainer. I guess I should have know, but when we used an Attorney for a trademark issue, we were charged for every email, time to read it, and time to respond to it! I was shocked, he seemed to read VERY SLOW!
Take my advice . . . I`ve counseled businesses for years and worked as a business banker for the nations top institutions. Spend sometime in Borders or Barnes and Noble with a good cup of coffee. Forget the lawyers/liars and go it alone. In the end, you will be more knowledgeable with more money in your pocket. Remember, unless you are in deep trouble with the law/divorce, you are better off doing the footwork. Trust me. 
I am not an attorney, but I do not believe that getting a name trademarked or copyrighted at this stage is neccesary. It is not neccesary for distributing fliers. Definately do get a DBA, and a business license. You need to focus on getting your business going. If all goes well, than take the next steps. Trademarking is important when your name is important, branding etc
Good luck,
Janie.