Well I for one am ALL about diversifying the use of our available space. Here`s a perfect example. My wife and I own a hair salon and one night a month we have a gallery night. I remove all the station mirrors, chairs, etc and allow a selected artist to display their art work. Some of the sculptures and artwork stay up at the salon for sale throughout the month and we get a commission for each sale. This also serves as fresh art in the salon and keeps it trendy. Another bonus is that we get exposure to new clients coming in for the gallery. Then we also host meet & greets every Tuesday evening. We invite clients and their friends to come up and get free services to try out and have a few drinks, oh and of course meet other clients. Were constantly looking for ways to utilize the space we’ve paid for in unique ways in hopes to energize our main business the salon.
My point here is why not diversify what your already going to be paying for, the more you can expose your building in different ways allows you to leverage those areas across your main use. In your case I would agree with it but be careful because that’s another separate business and it sounds more like a partnership. Hosting something like a dog birthday party or some other event gets customers to come back in and doesn’t require a full staff for working all the while exposes your store to new customers. Plus it’s only a once in a while kind of thing. Although I could see you offering this a perk service, say I spend $100 at your store or accumulated X amount of punches on punch card I get a free doggy make over or free nail clippings. One thing I think would be nice is a Doggy Day Care for puppies, when we had Rex it was a bit difficult to train him and deal with him being caged while were gone for 8 hrs at work. If I could have dropped him off and knew he was in good hands and being trained…..I’d pay for that.
Overall when it comes to pet stores the NUMBER ONE thing I look for is a knowledgeable staff, and I mean everyone. At least if they`re honest, just tell me you don’t know or direct me to who might, don’t feed me a line of crap! I’ll walk right out if the person seems like an idiot, period. I have a reef tank and dealing with salt water animals is expensive and can be catastrophic if you place the wrong creature in the tank, believe me I listened to the wrong person once and it cost me nearly 500$ in animals needless to say I’ll never go there again!
Re: sharing space. It`s a good idea to save money and invite a non competing person to share the rent. Then you can also cross promote your services to each other`s clients.
Re: adding graphs to your business plan, you can also keep it simple. Call up other pet stores. Bigger ones like PetCO. to the corpate office and see if they have any research available, also you could go online to the small business administration and see if they have any statistics about your niche industry. Check online at survey companies and see if they have information on your topics. Kat